Order
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.
You can check your SMS for more details on when the courier service will try to deliver again.
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You can easily send invoices to your email ID from your Flipkart account. To do so, visit My Account › Orders, choose the order for which you’d like the invoice for and click on the ‘E-mail Invoice’ option.
Couriers make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.
An e-mail & SMS will be sent once you’ve successfully placed your order. We’ll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the ‘My Orders’ section on your RBt Store account.
As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.
Please contact our Customer Support with the service centre details so that we can look into this.
Payment
You have multiple payment options:
– All credit and debit cards
– UPI
– All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio.
– Net-banking via all leading banks
– Paypal
– Pay later services such as Lazypay and Epaylater
– Credit Card EMI options (3, 6, 9, 12 months)
– Cardless EMI options (0% EMI by Zestmoney, Instacred)
If you have paid for your order using the EMI payment mode, the full amount will be charged to your card the day of the transaction. Within 7 days, you will see a credit for the full amount. The first EMI charge will occur subsequently. If your card’s billing date falls within those 7 working days, you need to pay only the EMI amount to the bank.
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You can write to onlinerbt@gmail.com for your corporate gifting requirements.
You can choose to pay on RBt Store with any Visa, MasterCard or American Express credit card issued in India.
Shopping Information
Yes. We have pan India delivery. For more information, please see Shipping section.
We are committed to “original only” products. All products on our website carry OEM (Original Equipment Manufacturer) warranty. We are authorized partners with all major brands, and are able to offer discounts due to the volume of our business. Please be assured. We believe in doing the right things in the right ways.
Yes. It is fast, convenient and more secure. Create your New Account or Sign in.
All products listed on this website are original, and carry warranty provided by the manufacturer. To claim warranty you can directly reach out to the corresponding customer care – Dell, Lenovo, HP, etc. with the original invoice.
Please contact us with your questions, and as always we will be glad to answer.
Phone: +91-40 24528710 (Mon-Sat, 9AM-7PM)
Email: support@rbtstore.com
Cancellations and Returns
Yes. After receiving your order you have 7 days to request a return. A return can be either for a replacement, or for a refund. For more information, check Returns and Refund section
You may visit ‘My Orders’ to check the status of your replacement. In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email that will be sent to you for your replacement request for more details.
Once your return or replacement or exchange request is accepted, the pickup of the originally delivered product will be scheduled. An SMS with more details will be sent to you on the day of the pickup.
In cases where pickup service is not available from the courier service providers at your location, you may be asked to ship the item back to the seller within 30 days of the return related email being sent to you.
If your order arrives visibly damaged, please contact RBt Store Customer Service immediately. You can reach out to us at support@rbtstore.com in with your order ID and images of the product. RBt will dispatch a replacement or initiate a refund immediately.
